Physical Items That Require Shipping: Our online shop, generates a SALES ORDER at your time of purchase. SALES ORDERS will then be confirmed manually with a new INVOICE with your payment instructions sent directly to your email address provided. Please make sure your email address is current, and you add queenofadmin@rawandrealgoddess.com.au to your contacts list. Downloadable Products: We have added a ‘download’s only’ payment option, which allows you to immediately purchase and download, the downloadable products we have available. At checkout, please choose the ‘sales order’ option for products that require shipping or the ‘PayPal for Downloads Only’ option for downloadable products only. If you are purchasing a collection of both, please choose the ‘sales order’ option. Any questions, please contact us immediately for assistance and clarity. Thank you.